This Privacy Policy explains how Linguistic Haven processes personal data for its language courses and tutoring services, including small-group classes, online lessons, inquiries, enrolment, and related website use. It applies to visitors and users of toothgarageumbrella.click and should be read together with any course terms that apply to a booking or enrolment.
We may collect identification and contact details, course inquiry information, placement and level-screening responses, timetable preferences, enrolment details, payment-related records, attendance and progress information, and technical data such as device, browser, and usage information. Where users join online lessons, we may also process audio, video, and chat content needed to deliver the session and support course administration.
We receive personal data directly from users when they make an inquiry, book a consultation, complete screening, confirm course terms, or enrol in a class. We also obtain data from lesson participation, progress reviews, payment processing, and basic website interaction records generated by our systems and service providers.
We may use session cookies that end when the browser closes, persistent cookies that remain for a limited period, and similar technologies that help the site function, keep forms secure, remember settings, and measure basic traffic patterns. We do not use cookies to collect more information than is needed for these purposes.
We use standard cookie controls to support site operation, remember basic preferences, and understand how the website is used. Users can manage cookies through their browser settings and, where available, through on-site preference tools. Disabling certain cookies may affect form submission, session continuity, or other functions needed for booking and course administration.
Subject to applicable law, individuals may request access to their data, correction of inaccurate information, deletion in appropriate cases, restriction of certain processing, or objection where we rely on legitimate interests. Where consent is used, it may be withdrawn for future processing, without affecting prior lawful processing.
To protect privacy, we may ask for enough information to verify the requester and understand the scope of the request. If a request is complex or limited by law, we will explain the outcome and any reason for refusal or partial response.
Personal data is retained for the period needed to handle inquiries, manage screening and enrolment, deliver lessons, maintain course records, resolve disputes, and meet accounting or legal requirements. When data is no longer needed, we delete it or anonymise it where this is practical and permitted.
If we make material changes, we will update this page and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
We use personal data to respond to inquiries, assess starting level, match learners to suitable groups and timetables, confirm course terms, manage enrolment, deliver scheduled lessons, support guided practice, prepare progress summaries, process payments, maintain records, operate the website, and meet legal or accounting obligations. We may also use data to communicate about course administration, schedule changes, and service-related notices.
We may share personal data with payment processors, website and hosting providers, communication tools, and other operational partners that help us run bookings, online lessons, and administrative processes. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when required to comply with law, respond to lawful requests, protect our rights, address security issues, or support the establishment, exercise, or defence of legal claims. We may also share information where disclosure is necessary to prevent fraud or misuse of our services.
